Almost all of our new enquirers say they have only read excellent reviews about our service online on one forum or another or have been recommended by a fellow pond owner. My jovial response is they were all bribed to be complimentary towards us.
Truth is this.
I have been doing this job for a very long time and no matter how big or small the pond I work on , I have to get it right every time. The goal I set to myself is not only to make the pond waterproof but also to make sure the work we produce is to the standard befitting to the project knowing the amount of work already gone into getting us in to do our bit. If we leave a pond that leaks (we don't by the way) then we'll not only have let the customer down but also the other people that recommended us in the first place. For me this is all about my reputation of being someone who can be trusted and it's a reputation I have built over many years that I protect at all costs by delivering what I promise, that being a waterproof pond and an unrivalled level of assistance from the moment you contact me. It's actually a very simple concept.
You might be thinking this is all blurb, spin and it all sounds good but....... Here's some feedback via text and email from some of our great customers this year so far. If you want any more fedback take a look at the koi forums in the UK, you'll find more glowing references.